Why have a newsletter?
Because people LIKE to do business with people they know. Your customers can get to know you by reading YOUR newsletter. Conventional wisdom says that customers need to be "touched" on a regular basis so that they feel appreciated. Don't ignore your customers, touch them.
To better educate your clients!
Our goal is to give customers of answering services more information about:
- The services a TAS can provide
- Case Studies demonstrating how use of a TAS can help their business
- The philosophy of the industry
- Touches of common sense and humor to keep the publication interesting.
To set yourself apart!
- Explain your awards (Award of Excellence 1998 – 2012)
- ATSI 24/7 Gold Site Certified
- Certified Agents – 90%
- Certified Dispatchers – 90%
- Certified Supervisors – 100%
- Brag about the longevity of your employees - 75% of our agents have been with us 10 years or longer
Meet the ladies behind Business Calls
For over 20 years Donna West and Kelly Gillis have been writing newsletters and articles for the telephone answering service industry.
Donna has received the ATSI President's Award for her contribution of Answer OnLine, the official ATSI e-zine. Kelly has received accolades for her graphic design of Tails of Hope newsletters and calendars.
In an endeavor to better educate and support the working relationship between telephone answering services and the clients they serve, Donna and Kelly bring their experience and extensive knowledge in a publication format.
All newsletters are published in full color, in PDF format and distributed electronically to the subscriber.